Your clients are bored.
I don’t mean with you, per se, they’re just generally under-wowed in most areas of their life.
It’s just that too many businesses are “transactional” in how they work with their clients and customers. And then they wonder why clients don’t stay longer.
But what if you were to elevate your “client experience” and really wow them? What if working with your company was an unforgettable experience?
What if they got their needs met with you, in a way that they don’t anywhere else?
Do you think they would stay longer? Do you believe they would refer more often?
The answer is YES.
So, how do you elevate your clients’ experience and keep clients much longer? Be strategic about wow-ing them.
In our signature program, I take you through a process that practically guarantees that your business grows with little effort by creating memorable, impactful experiences for the people you serve. They stay longer (and refer more often) when they’re happy and you’ll have virtually no competition.
Your people seek experiences and bragging rights. They seek feeling special and excited. They seek variety and inclusion. They seek a feeling of belonging.
The opposite of that is boredom.
To fix clients leaving because they’re bored, we need to get you brainstorming for ways you can truly elevate your clients’ experience with you. Open yourself to the idea of elevating the ordinary to the unforgettable, beyond what they would normally expect from someone in your industry.
Here are a few questions that can help you get started with creating impactful experiences in your business as a way of building client retention:
- How can I appeal to all five senses to create an experience that is truly special or unique?
- What “needs” do my clients have that aren’t met in their lives, or that my competitors don’t offer?
- What’s something people wouldn’t necessarily do on their own, but they would do with me
- What opportunities could I create for people to feel loved and accepted, in a way they don’t feel right now?
Remember, the limits are really up to you…some of the things we’ve done with our members have created not only great relationships but lasting friendships, beautiful memories and life-changing growth. And, they’ve stayed for years as a result.
Keep thinking about how you can create a space they’ll love to come back to (emotionally or physically), or bring them a sense of purpose and connection.
This is what truly leverages your differentiation and sets you up to scale your business exponentially. It’s one of the pillars of our program, and magical when you fully implement it.
If you want to dive deeper into the process of leveraging every part of your business and being so differentiated that you really have no competitors, you don’t have to do it alone. We are here to help.
This is the path to a totally differentiated, self-managing business that grows without needing your daily involvement. It’s how we help all kinds of business owners in our signature program: we guide you to scale your business from 10K to 20K, 50K or 100K a month, while removing yourself from the day-to-day to gain your evenings, weekends and freedom back.
Let’s discuss what that would look like for you, so you can grow your impact, income AND freedom.
Book a time for us to talk now; sooner rather than later. We want to hear about your current situation and help you map out a plan to get you back in control of your business and help you scale it, while you make more, working less.
This conversation could just be the one that changes everything for you. Let’s talk.
Your freedom is waiting for you,
Fabienne
P.S. My team and I would love to hear more about your business, what’s challenging you now, what you envision for your impact and income, and how we could help you grow. Let’s get acquainted, at no charge.
Our free exploratory call is just that, an exploration, so there’s no obligation. Go ahead, click the red button below and let’s book a time to get to know each other and make a plan for you:
